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Materials will not be accepted without RMA Form & Filling all the columns in the RMA Form is Mandatory.
Without proper Invoice details the material will not be taken for service/replacement
1) If the material is not underwarranty, the service is chargeable.
2) The Service charge will be intimated after inspecting the material only.
3) If the material will be Physical damage, then the service is chargeable.
Please dispatch Service Material, after confirmation from Ortus Automation,. Dispatch address will be intimated on issue of RMA No.
Product Model No. Product Serial No. Invoice No. Invoice Date Details of complaint or fault in device